Submit a Warranty and Service Claim

In order to expedite your warranty claim, please fill out the below web page fully as your complete information will allow faster processing. You will receive a warranty claim ticket number by return email within one to three days of your submission, excluding weekends and holidays, along with further info or next steps.

​We offer a limited lifetime warranty. Things not covered include:

• Eyelet/Rivet or hardware (belt clips, screws/binding post) finish wear.

• Intentional or reckless damage from the customer.

• Cracked or breaks along stress points. It will crack if too much pressure is applied, such as over tightening of your belt, etc.

• Fabric peeling.

• Dog chewed it.

• Discontinued products.

• Leaving it in your car on a hot summer day.

• ANY modifications made by the customer.

Thank you for contacting MIE Productions and our Customer Service team.